SALON POLICY

RESERVATIONS/CANCELLATIONS:

Services require a major credit card to hold your appointment. If you must reschedule or cancel service, please notify us 24 hours by text 973-376-6262 in advance to avoid an automatic charge of 50% of the price of the service billed to your credit card. For a “no call & no show” your credit card is automatically charge of $65 or the value of the service.

ARRIVAL:

To ensure total session time and relaxation, we encourage you to arrive on time for your appointment.

DURING THE PROCEDURE:

To ensure you take total advantage of your lash session, we encourage you NOT to use your cell phone, text, talk, chew gum or make any mouth movements while you are getting your lashes since your lash tech must stop. However, if you must do so, please notify your iLash Professional when you need to stop, as any face expression will slow the process and may affect the quality of the service.

*Touch-ups: Please follow proper care for your lashes to avoid additional fees and be on time for your appointment to take advantage of your session.

Touch-ups

We would like to remind you that if you select a touch-ups, you should be coming back with iLash extensions ON. IF YOU COME IN WITH LESS THAN 20 iLash extensions IN TOTAL YOU WILL BE CHARGE $125 TO BRING YOUR LASHES UP TO DATE.


GIFT CARDS:

Hy Gorgeous gift certifications are redeemable only within the State where purchased. Gift Cards cannot be redeemed for cash. Gift Cards are non-refundable. The value of a Gift Card will not be replaced if lost, stolen, destroyed, altered or used without your permission. Gift Card must be presented at the time of service. Gift Cards should be used within one year of the purchase date. Gift cards do not include gratuities. ACCEPTS ONLY HY GORGEOUS GIFT CARDS.

FORMS OF PAYMENT:

We reserve the right to change price and services without notification. We accept all major credit cards or cash. No checks accepted.

RETURNS:

Retail products can be returned with the original receipt within 30 days. Opened products cannot be returned.

SERVICES:

Services are final. If you are dissatisfied with the service, please call, text or email us within a week of your last service. Our client service representatives will be happy to assist you.

GRATUITY:

Tipping is left to the discretion of our clients. Tips can be made in cash or added to a credit card. Gift cards do not include gratuity.