FAQS

FIRST VISIT: INITIAL FULL SET 

COMMON QUESTIONS

Who cannot or should not have eyelash extensions applied?

Eyelash Extensions are applied to existing natural lashes; clients must have some natural lashes for the procedure. Lash Extensions should not, and often cannot, be applied to clients with alopecia, those undergoing chemotherapy or those who suffer from Trichotillomania, unless the individual has received effective treatment, and normal lash growth has resumed. Hy Gorgeous applies one lash at a time, causing no damage to your own natural lashes.

How long do eyelash extensions last?

The look can be maintained indefinitely with a touch-up every 2-4 weeks. When properly applied, Eyelash Extensions will remain in place until the natural lash on which it rests falls out. Natural lashes grow in and fall out in cycles (every 6 to 8 weeks). This is a normal occurrence, with or without extensions.

How do clients select the look they want?

Your iLash Professional will evaluate your lashes and desired look. We have a variety of lengths, thickness, and curl but not everyone's lashes are the same, so we must customize each look. Doing eyelashes is a very skillful service, and we consider many things and adjust the look based on your lashes and desired look.

Client’s aftercare is extremely important. If the client already has a tendency to pick lashes off, this is not a solution to stop. If the client sleeps on their face and rubs lashes constantly, getting lash extension will not last and the client may need to visit us more often. It's a combination effort of the iLash Professional and client to maintain results. With proper aftercare and a touch up every 2-4 weeks you will maintain your look indefinite.

FIRST VISIT: INITIAL FULL SET

How do I prepare for the service?

Before the lash application process, you should thoroughly clean your lashes with a mild cleanser. You can also use an oil-free makeup remover to clean them as well. If you regularly wear false lashes or waterproof mascara, spend extra time cleaning your lashes before service. Wearing contacts lenses is fine. Avoid caffeinated beverages or medications that may cause you to move your eyes.

How long will it take to apply an Initial Set of Eyelash Extensions?

The application process for lash extensions will depend on the number of lashes being applied and the condition of your lashes. It generally takes 60 -120 minutes depending on the fullness you would like to achieve. 

Can you describe the eyelash application process?

The lash application process is safe, painless and relaxing. Your iLash Professional will consult with you to determine the look you desire. Lash extensions are available in various types of length, thickness, and curvature. You will lay comfortably on a massage table with your eyes closed. You must remember to keep your eyes closed and still at all times. This allows for the lashes to be applied correctly and prevents any eye discomfort. Use the time to rest and take a beauty nap. The iLash Professional will then apply an under-eye gel pad to cover your lower lashes. Finally, eyelash extensions are then applied to your natural lashes one at a time with medical-grade adhesive.

Could the adhesive enter my eye?

When your eyes are closed and still, the adhesive will not enter your eyes. However, if you open your eyes during the application process, your eyes can feel irritated from the fumes of the adhesive. Before having your lashes done, you are instructed to what you can and cannot do during the lash application process. This includes refraining from making any facial movements, talking, texting (reading/writing), chewing gum and answering phone calls. These actions can involuntary open your eyes, causing eye irritation and delaying the lash application process. If you need to stop or feel any discomfort, please notify your iLash Professional immediately.

Why do you apply gel pads or tape under my eye?

Gel pads and tape are used depending on what your iLash Professional decides will fit your eyes better. The purpose of gel pads and tape is to help keep the bottom lashes covered and to allow the Lash Stylist to see your top lashes better.

Some clients prefer anti-wrinkle pads, and those clients can bring them at their own risk. However, please know that the salon is not responsible if an allergic reaction occurs.

We do not recommend anti-wrinkle pads during the procedure because they can cause allergic reactions when introduced with everyday make-up and creams.

SECOND VISIT: TOUCH-UP SESSION

How long is a touch-up?

Lash touch-ups are done every 2-4 weeks and take from 30 to 60 minutes. Be gentle with your lashes; do not pull the extensions or rub the eyes excessively. Constant application of heavy eye makeup, particularly mascara and eyeliner, may reduce the lifespan of your Lashes and require more frequent touch-ups. If you sleep on your stomach or side, you will notice that the eye on the side they sleep on will lose lashes a bit more than the side that is up. You can purchase a satin pillowcase or a travel pillow to help you sleep in a better position.

Have the eyelash extensions you've always desired in a safe, relaxing and friendly environment.