MEMBER POLICY

                                         

SCHEDULING: You can cancel and reschedule your appointment by visiting our website www.hygorgeous.com, clicking on Book Now and sign in to your account to cancel/reschedule your appointment. Membership does not guarantee a specific iLash Professional.


CONFIRMATION OF APPOINTMENT
: CONFIRM your appointment within 24 hours before your appointment; you will receive a text. If you do not receive a notice, please text 973-376-6262 to confirm. Please check with the front desk to set up your cell phone number to receive confirmation notifications.

ARRIVAL: To ensure total session time and relaxation, we encourage you to arrive on time for your appointment. You must arrive with clean lashes free of any makeup. Eyeshadow and eyeliner are fine. Contact lenses are optional. MEMBERSHIP PAYMENT MUST BE UP TO DATE AT THE TIME OF SERVICE.

Touch-ups

We would like to remind you that your membership sessions are touch-ups, you should be coming back with iLash extensions ON. IF YOU COME IN WITH LESS THAN 20 iLash extensions IN TOTAL YOU WILL BE CHARGED AN ADDITIONAL FEE TO BRING YOUR LASHES UP TO DATE.

Members: $50 extra at the time of your session


DURING THE PROCEDURE
: To ensure you take total advantage of your lash session, we encourage you NOT to use your cell phone, text, talk, chew gum or make any mouth movements while you are getting your lashes, since such actions mean your lash stylist must stop. However, if you must do so, please notify your iLash Professional when you need to stop, as any facial expression will slow the process and may hinder the quality of the service.

LATE APPOINTMENT RESCHEDULING/CANCELLATION: If you must reschedule, please reschedule/cancel twenty-four (24) hours in advance to avoid USING THE SCHEDULED SESSION. Notify us by text message 973376-6262 for your records. "NO CALL & NO SHOW” your credit card is automatically charge of $65. Thank you for your consideration.

UNUSED SESSION(s): Membership session(s) DO NOT accumulate for future use, will not roll over, refunded or transferred to future contracts or cycles. Clients have access to book online 24/7 at www.hygorgeous.com and click on Book Now, to reschedule the appointment for that month.

GRATUITY: Tipping is left to the discretion of our clients. Tips can be made in cash or added to a credit card. Gift cards do not include gratuity. 

RETURNS: Retail products can be returned with the original receipt within 30 days. Opened products cannot be returned.

SERVICES: Services are final. If you are dissatisfied with the service, please text us within a week of your last service. Our client service representatives will be happy to assist you.

We do NOT freeze/hold membership payments.

CANCELLATION OF MEMBERSHIP: Renews automatically. You may cancel 15 days in advance of your billing date.  CLICK HERE.

SALON'S RIGHT TO CANCEL: Hy Gorgeous, LLC reserves the right at any time to terminate the membership or other privileges granted in the event of Member Default. A "Member Default" includes your (1) failure to comply with any of the rules and regulations, (2) failure to make timely payment of obligations and (3) failure to follow proper aftercare and maintain the minimum amount of lashes during your touch-up.

Rules are subject to change without notice. If you have any questions or comments, please text us 973-376-6262.

 

 

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